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Support & Contact

We are here to help you.


Find your answers below. Contact us via contact form below, on email or on phone.

I have paid, now what?

Our team will be in touch with you shortly. They will email you on the communication email you used upon sign up. If you have not received this email, please contact us with your PayPal email as soon as you can with the form below.

How long does it take to see results?

Once you’re all setup, you should see changes within hours and results within first 3 days! Keep in mind our service generates real followers through marketing techniques! Do not expect instant followers!

I can't find any login section!

Once you sign up you are assigned an Instagram Guru who will email you to setup your account with the relevant target audience, provide you with growth reports and more!

I want to change my target audience!

Great! We can always do this for you. Just email your dedicated account manager a.k.a your Instagram Guru and he will do the needful. Feel free to discuss or change your audience targeting settings as often as you want. You are always welcome.

Can I use my Instagram while I'm on OptInsta?

Of course! Our service will work better if you continue to use your account as normal and you keep posting regularly. We will bring in the traffic while you focus on your content!

Are the followers real?

Absolutely! We do not provide instant, fake followers. Instead we provide marketing through hashtag research and selected audience targeting. Every single like, comment and engagement you receive is 100% real.

Do you offer custom pricing?

Yes, absolutely! For large or custom orders, feel free to contact our support team for assistance using the contact form, email or phone numbers below. We will do our best to work with you on any and all specific services you require.

Can I set my Instagram account to private?

YES – you can have your account on private and our service will still be effective. We do recommend to keep it public for maximum growth, however, it is not required at all.

If I cancel, will my followers disappear?

No, they will not! The followers you have gained while using OptInsta are yours! Remember – the followers you have gained are following you because they actively chose to, they are showing interest in your profile and are interested in your Instagram posts.

I don't know my target audience. Help?

You don’t have to worry. Your Instagram Guru will work with you to help you identify a target audience. Rest assured that you will receive help at each and every stage of project setup.

Can I change my Instagram username?

You certainly can. Please contact your Instagram Guru (your account manager) and notify of this change to prevent any interruptions in service 🙂

How can I change or upgrade my plan?

Simply e-mail us or contact your Instagram Guru (your dedicated account manager) and he will take care of that for you.

Can I change the PayPal account with which I pay?

At this time, you are unable to change the PayPal account. We recommend contacting us or your Instagram Guru (dedicated account manager) and we can cancel your current package, then you can resubscribe on a new PayPal account.

Why is my payment suspended?

This has occurred due to insufficient funds or payment method in PayPal. Please ensure the funds are available or there is a valid payment method attached to your PayPal account. If there is both, please contact PayPal as there may be an account issue. Your service will remain uninterrupted while this is fixed.


We would be glad to answer any questions you have!

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